We use MyCommerce as a payment processor. MyCommerce supports major Credit Cards, PayPal, Check, and Bank Transfer.
You will purchase at MyCommerce's checkout page, not on our website. All information will be sent via SSL/TLS with encryption.
We recommend to disconnect from VPN when checkout. This will avoid automatically wrong country and currency detection.
VAT is already included in the our software price. So, what you see is what you pay. If you have a VAT ID, be sure to enter it in the “VAT Number” field on the checkout page. This will avoid unnecessary VAT charges.
Yes. You will receive an invoice for every payment made via email. Each invoice will include VAT (Sales Tax) where applicable.
It is one-time fee. No update and upgrade fees. You will never be rebilled.
Please go to Download Center.
Standalone is individual product. Bundle is combination of some products.
It is up to you. If you just need single product with regular price, you should purchase Standalone. If you need multiple products with special price, you should purchase Bundle.
As long as the software used for personal use (i.e. not used for company-related use), it is Yes. Otherwise, you should purchase License Key.
As long as the computers have same Owner ID, it is Yes.
It is because we are still not using Code Signing. Workaround is on SmartScreen Windows, please click "More Info" and then "Run anyway".
Our License Key is sticked to Owner ID. As long as your computers have same Owner ID, you only need purchase 1 License Key. Otherwise, you should purchase License Key as many as computers that you wish to install the software.
Your License Key will never expire.
It should be immediately after your order is completed and will be sent via email. If you feel have not received License Key more than 1 hour, please contact us.
Please go to Software Portal.
If you have an account on MyCommerce,
please login there and find your License Key.
If you do not have an account on MyCommerce, you can Request Login/Password as a Customer. You can also search for specific order and contact customer service representatives on Shopper Support.
Alternatively, you can contact us at support[at]metamorphosec.com. We will do our best to find your License Key.
Yes. You can check the discount on the checkout page. We provide 14.95% OFF for 2-5 items and 24.95% OFF for 6 and more items.
Yes. Please contact us at support[at]metamorphosec.com to get special price (i.e. 50% OFF).
Of course, we have.
We provide discounts up to 80% off. Available promo can be checked in Promo Page. We also display Promo news on Start Page, so that you will notice it better. We have the rights to change the amount of percentage discount, the number of coupon codes, and which products that eligible to be discounted.
Of course, we have.
We provide Special Offer as a bundle. The bundle will be updated regularly. Typically when existing software updated or new software released. Current Special Offer can be checked in Bundles Page. We also display Special Offer news on Start Page, so that you will notice it better. We have the rights to change the amount of price and which products that eligible to be included in Special Offer.
Of course, we have.
For those who reported security issues related on our websites or software in ethical manner (please read Vulnerability Disclosure Policy), we will give away our software as follows:
For those who provided us bounty for our hacktivity, we will give away our software as follows:
Individual and Nonprofit/Not-for-profit Organization:
For License Keys more than 1, you can select same or different products. All License Keys cannot be substituted by money.
All process is conducted manually. So, please contact us to get your rights. Otherwise, we may do not know if you are interested with this offer or not.
We have the rights to change the amount of give away software at any time to reach win-win condition.
We provide support (i.e. technical questions) via email for registered customers only. It is Lifetime Support. No support fee.
We welcome for comment and feedback from anyone, either if you have found bug or antivirus false positive detection.
In case of bug reported, we will update the software as soon as possible. Please include as many details about the affected system, software version, and steps to reproduce the problem.
In case of antivirus false positive detection, we will report it to antivirus vendor as soon as possible. Please read Antivirus False Positive.
We offer refund if you are not satisfied with our software and purchased at Regular Price. No questions asked from us, but MyCommerce representatives may ask about your reason why cancelling the order. The refund request must be made within 30 days of date of purchase. You are responsible for any fees which may occur. We need your cooperation by uninstalling the software first before making a refund request. For more information, please read Refund Policy.